Created and executed a business plan for creation of a VL Training Analyst.
Collaboratively created and executed a business plan for VL office reorganization.
Collaboratively created the VL Processing Center and Phone Tag option – Larimer Innovation Award recipient
Successfully navigated replacement of the State Motor Vehicle system (after 35 years) in Larimer County
Successfully navigated operations during COVID – helping to ensure Larimer Clerk and Recorder operations never failed to support citizens, while ensuring staff remained safe and able to care for their families.
Decades of experience assisting Elections
Exposure to nearly every conceivable citizen challenge in Vehicle Licensing, and capably succeeding on their behalf
Adept mentoring of staff at all levels to encourage ownership, professional growth and care of each other and each citizen
Assisted with preparation for and delivery of Colorado County Clerks Association New Clerks Training 2023.
Collaborative development of a plan for expansion of Elections counting facility space (now being executed upon)
Collaborative development of a plan for expanding passport services post COVID
Accomplishments Since Becoming Clerk & Recorder on June 1, 2023
Administered the 2023 Coordinated Election – November 2023
Launched the Recording Activity Notification – January 2024
Launched enhanced call queue options and call-back feature in VL – September 2023
Upgraded/enhanced VL webpage to display current office and call wait times and provide more customer education – October 2023
Fully opened VL for walk-in customers – October 2023
Expanded passport services during Saturday events – June 2023
